Elizabeth A Bruce, Chair Account Representative, Client Relations ECMC - Educational Credit Management Corporation 7325 Beaufont Springs Dr. Suite 200 Richmond, VA 23225 Phone: (804) 267-7126 Fax: (804) 267-7153 Email: lbruce@ecmc.org

Michael R Poma, Commissioner Assistant Vice President SunTrust Education Loans 3986 Dixie Ridge Run Penn Laird, VA 22846 Phone: (540) 438-7676 Fax: (540) 438-7677 Email: michael.poma@suntrust.com